Trendz3: The Free IT & Tech Newsletter Designed Just for Small Businesses of Northwest Arkansas
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Hi Friend,
It's February — so love is in the air. And there's a lot to love about technology and cybersecurity, and a lot to hate about scams, cyberattacks, and downtime. This month, each trend below highlights something to love and something to hate.
As always, simply reply to this email if you have comments, questions, or suggestions.
And may the month of February bring your organization lots to love.
Sincerely,
Rob Brothers
Founding Partner
TekTrendz
P.S. Just for fun. Here's what it might look like if our team at TekTrendz was responsible for writing messages for those little Valentine candy hearts.
Forty-four percent of small businesses surveyed in 2025, including 4-in-10 Arkansas-based SMBs, reported using ChatGPT, Gemini, or another AI assistant for work purposes. And we all know that's only going to grow.
But using AI assistants in the workplace isn't without risk. Yes, AI can supercharge productivity, but, if not careful, it can needlessly expose your business, too.
Some tips for using AI assistants safely and securely in the workplace:
Something to hate 😡: But they can also force errors and privacy issues.
From love bombing to pro-daters, romance scams take many shapes and sizes in the digital age. And they're very common. In 2025, the FTC received over 55K romance scam complaints totaling $1.16 billion in financial losses to victims. And, there's a surge in romance fraud every February, as opportunistic scammers take advantage of people in search of love and companionship.
What does this have to do with organizational IT? More than you might think...
All the link-opening, app-downloading, even crypto-investing that often accompanies romance scams may occur on work devices/networks
Romance scams start as a personal matter but can quickly become an organizational matter. Here's some excellent advice for avoiding romance scams from the FTC.
Something to looove 😍: Technology brings people together — for companionship...
Something to hate 😡: While also giving scammers ways to exploit our emotions.
A late 2025 survey of 500 employees found 86% of them used mobile apps for work purposes — "mostly for communication and collaboration." Enter, stage right: the messaging app. From Teams mobile to Whatsapp, messaging apps are often used — right or wrong — for work purposes: scheduling, sharing, updating, etc.
Something(s) to looove about messaging apps 😍:
Messaging apps can be real assets — offering (1) instantaneous, I-need-a-reply-now messaging with no lags, (2) faster collaboration, and (3) better customer engagement (responding to customers via messaging app), for instance.
Something(s) to hate 😡:
Security is often an afterthought because most messaging apps were built for convenience, not compliance.
TekTrendz's recommendation: Never share sensitive information via messaging apps — make it a policy. Use the Microsoft Teams mobile app for on-the-go messaging with your team. If you insist on using a consumer-grade app, avoid WhatsApp and choose a more secure option like Signal.
The Federal Trade Commission recently updated its "Protecting Small Business" page. There, you can learn about common scams and ways to protect your business. You can also report scams directly to the FTC. It's a nice resource.
Another one is coming to Arkansas — another data center, that is. This time, it's a $6 billion investment, trumpeted by Governor Sanders as "the largest economic investment in Arkansas’ history," by Connecticut-based Avaio Digital. The 760-acre site is planned for Pulaski County, just outside Little Rock. State and national leaders say they're taking steps to prevent a spike in energy costs for Arkansans — a major concern given the massive energy consumption of data centers.
Here's four articles we've read recently with important implications for small business — and their technology, productivity, and/or cybersecurity.
Talk Business & Politics: 7 essential cybersecurity steps for every small business to take
Ars Technica: US cyber defense chief accidentally uploaded secret government info to ChatGPT
U.S. Chamber of Commerce: AI Productivity Hacks for Every Business Type
Cybersecurity Dive: 5 cybersecurity trends to watch in 2026 (including cyber insurance changes)
Trendz³ is a free, monthly email newsletter from TekTrendz, created exclusively for small businesses of Northwest Arkansas. Once a month, the Trendz³ newsletter will provide you with a quick rundown of the three most pressing trends in technology, cybersecurity, and IT — that you really need to know. We'll also share helpful resources and news along the way.
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