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Serving NWA & Beyond with...

Friendly, Reliable Help Desk Services

It's like having your own in-house help desk — without the desk (or the permanent IT staff)

Nickolas Newnham staffs the help desk at TekTrendz

The Hometown Help Desk for Businesses of Northwest Arkansas & the Broader Ozarks

Growing businesses can't afford to waste precious hours troubleshooting IT issues. So when you're ready to outsource your help desk operations, don't trust big, impersonal, out-of-town companies that'll treat you like a number. TekTrendz is here in Northwest Arkansas – ready to be your hometown help desk.

 

 

IT Disruptions Cost Businesses Valuable Time

IT downtime is prevalent among businesses

Downtime is an enormous threat to the stability of small and mid-sized businesses. Already strapped for time and money, IT disruptions and related work stoppages are especially dangerous for SMBs. 

Cyber attacks are very costly to businesses

IT downtime costs large companies an average $200 million a year (or 9% of their profit). In fact, a single hour of downtime costs enterprises an alarming $100K an hour. With IT disruptions, time is money.

Small business are uniquely vulnerable to cyber attacks

IT disruptions are a common and costly problem for small businesses, too. About a quarter of small businesses go offline each year, and more than one-third lose customers from IT-related downtime.

When Work Stops from IT Outages, Quick Fixes are Needed

Help Desk Services to Keep Your Business Running

Fight back against downtime. Companies of Northwest Arkansas and beyond outsource their technical support questions and needs to TekTrendz. We specialize in troubleshooting IT, so you can specialize in growing your business.

  • Login Issues

    Your team would be working right now, but they're locked out of critical software/platforms. We'll quickly rectify access or login issues – to get your team back to work.

  • Computer Malfunction

    Hardware problems can be, well, hard on a business. Computers, routers, servers, printers...we'll get them back online and working the way they should.

  • Software Updates

    What a headache! Ensuring your team is using the latest and safest version of software. Let TekTrendz manage your software updates. You've got other irons in the fire. 

  • Virus Protection/Response

    It takes time to safeguard against and respond to computer viruses. TekTrendz specializes in virus protection and response – so you can focus elsewhere. 

  • Data Backup/Recovery

    Companies can't afford to lose their data. TekTrendz will ensure your business information is regularly and fully backed up, so your data can be restored at any time. 

  • Connection Problems

    If you can't access the internet, you likely can't do business. Our help desk will jump on any connectivity issues preventing you from doing business as usual. 

What Clients Are Saying About TekTrendz

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"We have worked with the TekTrendz Team for over a decade, and have been thrilled with our partnership!" (Sam D.)
"A trusted partner for over 9 years! TekTrendz has supported us in every phase of our growth" (Jeffrey O.)
"TekTrendz knocked it out of the park. They responded quickly to my situation and had me up and going in no time" (Keith M.)

Time is Money. We Fix IT Disruptions — Fast.

Any of these sound familiar? Maybe too familiar?

  • "I can't log in."
  • "My internet is slow."
  • "Oops. I deleted the wrong file."
  • "Noooo. My computer may have a virus."
  • "I can't print from my computer."
  • "I can't access our files."
  • "My computer isn't working right."

Computer and technology issues like these can grind business to a halt. You need your own help desk

Need regular tech support?  

Fill out the form, and we'll be right in-touch

Your IT Partner. Your Business Partner.

Got questions about your business IT? Just need to talk with someone without feeling pressure to buy anything. That's what we do.

We're standing by. Get in touch below.

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