
Serving NWA & Beyond with...
Friendly, Reliable Help Desk Services
It's like having your own in-house help desk — without the desk (or the permanent IT staff)
%20(1).webp?width=500&height=359&name=Untitled%20design%20(99)%20(1).webp)
The Hometown Help Desk for Businesses of Northwest Arkansas & the Broader Ozarks
Growing businesses can't afford to waste precious hours troubleshooting IT issues. So when you're ready to outsource your help desk operations, don't trust big, impersonal, out-of-town companies that'll treat you like a number. TekTrendz is here in Northwest Arkansas – ready to be your hometown help desk.
IT Disruptions Cost Businesses Valuable Time
%20(1).avif)
Downtime is an enormous threat to the stability of small and mid-sized businesses. Already strapped for time and money, IT disruptions and related work stoppages are especially dangerous for SMBs.
%20(1).avif)
IT downtime costs large companies an average $200 million a year (or 9% of their profit). In fact, a single hour of downtime costs enterprises an alarming $100K an hour. With IT disruptions, time is money.
%20(1).avif)
IT disruptions are a common and costly problem for small businesses, too. About a quarter of small businesses go offline each year, and more than one-third lose customers from IT-related downtime.
When Work Stops from IT Outages, Quick Fixes are Needed
Help Desk Services to Keep Your Business Running
Fight back against downtime. Companies of Northwest Arkansas and beyond outsource their technical support questions and needs to TekTrendz. We specialize in troubleshooting IT, so you can specialize in growing your business.
-
Login Issues
Your team would be working right now, but they're locked out of critical software/platforms. We'll quickly rectify access or login issues – to get your team back to work.
-
Computer Malfunction
Hardware problems can be, well, hard on a business. Computers, routers, servers, printers...we'll get them back online and working the way they should.
-
Software Updates
What a headache! Ensuring your team is using the latest and safest version of software. Let TekTrendz manage your software updates. You've got other irons in the fire.
-
Virus Protection/Response
It takes time to safeguard against and respond to computer viruses. TekTrendz specializes in virus protection and response – so you can focus elsewhere.
-
Data Backup/Recovery
Companies can't afford to lose their data. TekTrendz will ensure your business information is regularly and fully backed up, so your data can be restored at any time.
-
Connection Problems
If you can't access the internet, you likely can't do business. Our help desk will jump on any connectivity issues preventing you from doing business as usual.
What Clients Are Saying About TekTrendz
.webp?width=200&height=50&name=Untitled%20(300%20x%2050%20px).webp)
.webp?width=200&height=50&name=Untitled%20(300%20x%2050%20px).webp)
.webp?width=200&height=50&name=Untitled%20(300%20x%2050%20px).webp)
Time is Money. We Fix IT Disruptions — Fast.
Any of these sound familiar? Maybe too familiar?
- "I can't log in."
- "My internet is slow."
- "Oops. I deleted the wrong file."
- "Noooo. My computer may have a virus."
- "I can't print from my computer."
- "I can't access our files."
- "My computer isn't working right."
Computer and technology issues like these can grind business to a halt. You need your own help desk.
Need regular tech support?
Fill out the form, and we'll be right in-touch
Your IT Partner. Your Business Partner.
Got questions about your business IT? Just need to talk with someone without feeling pressure to buy anything. That's what we do.
We're standing by. Get in touch below.