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We've made choosing the right IT managed services as simple as C.M.D. Our service plans – Core, Manage, and Defend – offer flexibility and affordability to businesses looking to outsource some or all of their IT needs.
There's a plan for your business, and we're standing by to guide you through the process of choosing one.
CORE
ESSENTIAL PROTECTION FOR SMALL BUSINESS
Designed to provide a layer of protection + off-load foundational IT tasks - so the client can think less about IT
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24x7 remote health-monitoring of all endpoints
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Software update/patch management (with scheduled downtime)
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Comprehensive help desk services charged per incident
MANAGE
ENHANCED PROTECTION & IT SUPPORT
Designed to provide layers of protection for a strong defense + off-load most IT tasks so client can think much less about IT
Core Plan plus...
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Unlimited help desk services
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24x7 monitoring with human oversight
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Quarterly review of firewall, network switch, wireless network, etc.
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VoIP telephone management
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Daily file backup
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Access and password management
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Email monitoring/filtering
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Microsoft 365 management
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Security awareness training
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Prioritized responses
DEFEND
ADVANCED PROTECTION & TURNKEY SUPPORT
Designed to provide multiple layers of protection for enterprise-level defense + off-load practically all IT for real confidence
Core & Manage Plans plus...
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DNS protection to filter out unwanted web traffic
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Security information logging (SIEM) on endpoints and server
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Proactive monitoring against the most advanced security threats with 24/7/365 security operations center
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Threat-hunting at the most advanced level
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Prioritized responses
Included in Every TekTrendz Service Plan
Frankly, no modern organization should attempt to do business without certain protective measures. Every TekTrendz service plan above offers these foundational services. Help desk access is charged per-incident for the Core plan.
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24/7/365 Remote Monitoring
We keep a watchful eye on your IT infrastructure. Our monitors run 24/7/365 and help us proactively identify IT risks before they become costly emergencies.
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Updates & Patch Management
Hardware and software vendors regularly release critical updates and patches. We manage this endless string of updates — so you don't have to think about it.
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Cybersecurity Protections
Anti-virus software sold at-retail can only do so much. We use industry-leading software to ensure your system is safeguarded from a host of advanced IT threats.
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Help Desk Access
Our help desk keeps your business running smoothly by troubleshooting common IT disruptions. Manage and Defend plans receive unlimited help desk support.
A Plan for Every Business & IT Challenge
No two businesses are alike, so let us design just the right service package for your business