TekTrendz Service Plans

CORE

BASIC PROTECTION FOR SMALL BUSINESS

Designed to provide very basic protection + off-load a few IT tasks - so the client can think a little less about IT

24x7 remote health-monitoring of all endpoints
Basic Windows security patches/updates (with scheduled downtime)
Comprehensive help desk services charged per incident
As low as $15 per device

MANAGE

ENHANCED PROTECTION + IT SUPPORT

Designed to provide layers of protection for a strong defense + off-load most IT tasks so the client can think much less about IT

Core Plan plus...

Unlimited help desk services
24x7 monitoring with human oversight
Quarterly review of firewall, network switch, wireless network, etc.
VoIP telephone management
Daily file backup
Access and password management
Email monitoring/filtering
Microsoft 365 management
Security awareness training
Single sign-on
Premium support and prioritized responses

DEFEND

ADVANCED PROTECTION + TURNKEY SUPPORT

Designed to provide multiple layers of protection for enterprise-level defense + off-load practically all IT for real confidence

Core & Manage Plans plus...

DNS protection to filter out unwanted web traffic
Security information logging (SIEM) on endpoints and server
Automated identity threat protection and impossible travel
Proactive monitoring against the most advanced security threats with 24/7/365 security operations center
Threat-hunting at the highest level
Premium support and prioritized responses

24/7/365 Remote Monitoring

We keep a watchful eye on your IT infrastructure. Our monitors run 24/7/365 and help us proactively identify IT risks before they become costly emergencies.
Updates & Patch Management

Hardware and software vendors regularly release critical updates and patches. We manage this endless string of updates — so you don't have to think about it.

Cybersecurity Protections

Anti-virus software sold at-retail can only do so much. We use industry-leading software to ensure your system is safeguarded from a host of advanced IT threats.
The TekTrendz Promise

We understand it may take time to know if an IT provider is the right fit. So, give us just 90 days to earn your trust and, if we're not the right fit, walk away from your agreement.