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TekTrendz Service Plans

We've made choosing the right IT managed services as simple as C.M.D. Our service plans – Core, Manage, and Defend – offer flexibility and affordability to Northwest Arkansas businesses looking to outsource some or all of their IT needs.

There's a plan for your business, and we're standing by to guide you through the process of choosing one.

CORE

BASIC PROTECTION

Our foundational package designed to protect your business from the most common cyber attacks and data-loss threats.

Features include...

  • Remote Monitoring & Management (RMM)
  • Updates & Patch Management
  • Extended Detection & Response (EDR)

MANAGE

PROTECTION + SUPPORT

Everything in our Core plan plus help desk support, employee training, and more. So you're not only secure; you're fast and efficient.

Features include...

  • Unlimited Help Desk Support

  • Managed Detection & Response (MDR)
  • 24x7 Security Operations Center (SOC) Services

  • Endpoint Privilege Management
  • Security Awareness Training
  • SaaS Backup & Recovery
  • BCDR

DEFEND

ADVANCED PROTECTION + SUPPORT

Everything in Core and Manage plus advanced security measures. Protect your mission-critical data from even the most sophisticated attacks.

Features include...

  • Everything in CORE & MANAGE, plus...
  • Security Incident and Event Management (SIEM)
  • Fractional VCIO Service
  • Risk Assessments

  • Vulnerability Management

Included in Every TekTrendz Service Plan

Frankly, no modern organization should attempt to do business without certain protective measures. These are the must-haves of your company's IT system. Every TekTrendz service plan above offers these foundational services. 

  • 24/7/365 Remote Monitoring

    With RMM, we constantly monitor and communicate with your IT infrastructure. These monitors run 24/7/365 and help us gauge health and potential threats before they become emergencies.

  • Updates & Patch Management

    Hardware and software vendors constantly release updates and patches that are important for the health and security of your systems. Let us help you manage the endless string of updates. We'll take care of it.

  • Privilege Access Management

    "Access denied." So annoying. We can remove local admin privileges on your network and replace them with a streamlined system to let users request access on the fly. We can view, approve, or deny the request in near real time.

  • Endpoint Security

    The software we use is designed to take a more proactive approach to virus-malware protection than traditional software sold at-retail. Our software uses AI prevention and detection to increase accuracy and defense.

A Plan for Every Business & IT Challenge

No two businesses are alike, so let us design just the right service package for your business