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Why Managed IT?

You Know IT is Crucial, But, Hey, What's a Small Business To Do?

Passive or reactive approaches to IT come at a cost to SMBs, including lost productivity, security, efficiency, and connectivity. 

The problem of passive or reactive IT

Many small and mid-sized businesses already know they need to take IT seriously. They see the lurking dangers:

Downtime that can bring business to a standstill

Cyberattacks and subsequent fixes/payments

Underperforming, slow, inefficient networks

Data loss and/or exposure of confidential client info

Obsolescence in a hyper-digital economy

But these same SMBs often feel stuck — somewhere between knowing the benefits of professional IT and, yet, being too small to hire their own IT personnel.

That may be the problem, but, fortunately, there is an affordable, modern solution: Managed IT.

Managed IT: Your Own IT Department...Without the Department

Managed IT from a Managed Service Provider (MSP) is the not-too-hot, not-too-cold 'Goldilocks' option for SMBs that need full-time IT attention without the full-time IT staff.

The graphic explains how MSPs work...

Managed IT is the solution for many small businesses and their IT needs
MSPs are companies that manage and support every aspect of a business's IT through monitoring, preventing, supporting, optimizing, and managing

 

Benefits of Managed IT Over Break-Fix IT

There are many names for it — DIY IT, break-fix IT, reactive IT. Basically, we're talking about a situation where IT manages the business, the business doesn't manage the IT. And it's the norm among smaller businesses that often think they can't afford proactive and/or professional levels of business IT. Ironically, break-fix IT is often more expensive.

Some of the major advantages of managed IT over DIY and/or break-fix IT include...

Business Focus Less Downtime Specialization Cost Savings Competitive Advantage Security Predictability Faster Support Proactive Maintenance Vendor Management Business Continuity Scalability Strategic Guidance Growth Peace of Mind

 

Download: Explore the Differences — DIY IT vs. IT Staff vs. Managed IT

All approaches to IT are not created equal, especially for small to mid-sized businesses. This free one-pager, Do IT Like a Small Business, examines the major differences between today's most popular approaches to IT. 

Download the One-Pager >>>

Download: Do IT Like a Small Business
Sample MSP services include remote health-monitoring, help desk support services, software patching, and more.

Managed Services: Everything You Need for a Robust IT Program...

...and a Growing Business

You might be wondering, "If I partner with an MSP for managed IT, what specific services can I expect?" While the graphic details some of the more prevalent services offered by MSPs, the exact services depend on your service tier. 

At TekTrendz, for instance, we offer three managed IT packages, as follows:

  • Core: Basic protection so the business can think a little less about IT

  • Manage: Enhanced protection + IT support so the business can think much less about IT

  • Defend: Advance protection + turnkey IT support for real IT confidence

Explore Our Plans >>>

Why TekTrendz as a Managed IT Partner?

So, you're ready to take the next step toward managed IT? Here's why you should partner with us...

TekTrendz has served the IT needs of Northwest Arkansas small businesses since 2007

Since 2007

TekTrendz has been serving the IT needs of area businesses for almost two decades now. That's a lot of experience, consistency, and stability.

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Local Proud

We exclusively serve businesses in Northwest Arkansas and the surrounding region. You're not a number with us, you're a neighbor.

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Five Stars

We have a long track record of satisfied clients. Several of them have partnered with us for well over a decade. We take our clients' success personally.

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Here For You

It's not just what we do; it's how we do it it. We offer friendly, down-home service — and we really care, as a partner should, about your business.

Your IT Partner; Your Business Partner

Maybe the best compliment we've ever received from a client: "The best thing about TekTrendz is...I don't have to think about TekTrendz." That's our goal: For you to not have to think about IT. So you can focus on your business.

We'd be honored to discuss your IT challenges — and how we can partner together.